Important Notice
By creating an account, logging in, or using any service on xx99bet, you automatically agree to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the platform.
1 General Terms
These Terms & Conditions xx99bet These terms form a binding agreement between - and all its users. References to "xx99bet", "we", or "us" in this document refer to the xx99bet platform and its operating entity. "User", "you", and "member" refer to any registered or unregistered visitor.
xx99bet An online gaming and entertainment platform offering slots, Live Casino, bingo, and other gaming services exclusively for users in Bangladesh. All services on this platform are provided for entertainment purposes only.
Please Note
These terms may be updated at any time. For significant changes, members will be notified by email or in-platform notification.
2 Account Registration & Eligibility
xx99betThe following requirements must be met to create an account with -:
- You must be 18 years of age or older.
- Each individual may only create one account. Creating multiple accounts will result in all accounts being closed and balances may be forfeited.
- You must provide accurate and truthful information during registration. Providing incorrect or false information may result in your account being terminated at any time.
- Keeping your account password and login credentials confidential is your own responsibility.
- If your account security is compromised or you suspect unauthorized access, contact xx99bet support immediately.
- Only one account may be operated per household or per device.
Warning
Opening or operating an account using someone else's information is strictly prohibited and may result in legal consequences.
3 Age Restriction & Verification
xx99bet A strict 18+ policy is enforced. Preventing minors from accessing the gaming platform is both our ethical and legal responsibility.
- We may request a copy of your national ID or passport at any time to verify your identity and age.
- Withdrawals may be held until verification is complete.
- If age verification fails, the account will be immediately closed and deposited funds may not be refunded.
Strictly prohibited for minors
xx99bet is strictly prohibited for users under 18 years of age. Parents and guardians are advised to restrict minors from accessing this platform on their devices.
4 Deposit & Withdrawal Policy
xx99betThe following rules apply to all financial transactions on -:
| Transaction Type |
Minimum Amount |
Maximum Amount |
Processing Time |
| Deposit (bKash/Nagad/Rocket) |
BDT 100 |
BDT 1,00,000 |
Instant |
| Withdrawal (bKash/Nagad) |
BDT 500 |
BDT 50,000/day |
15–30 minutes |
| Withdrawal (Rocket) |
BDT 500 |
BDT 30,000/day |
15–45 minutes |
- It is recommended that deposits and withdrawals be made using the same payment method.
- Making payments from a third-party account or a mobile number registered in someone else's name is strictly prohibited.
- Bonus wagering requirements must be met before a withdrawal can be processed.
- We reserve the right to carry out additional verification for any suspicious transactions.
- If an incorrect credit occurs due to a technical error, the amount will be deducted.
To Ensure Fast Withdrawals
Complete your account verification in advance, provide accurate payment details, and fulfill any bonus wagering requirements — withdrawals are typically processed within 30 minutes.
5 Bonus & Promotion Terms
xx99betAll bonuses and promotions on - are subject to the following general terms. Individual offers may also carry their own specific conditions.
- The welcome bonus is available once only, on your first deposit.
- To qualify for a bonus, the specified wagering requirement (typically 20x–30x) must be fulfilled.
- Multiple bonuses may not be used simultaneously unless specifically authorized.
- Wagering requirements must be met to convert bonus winnings into real funds.
- Abusing bonuses or attempting to claim bonuses from multiple accounts will result in all bonuses and winnings being cancelled.
- Xx99bet reserves the right to modify, suspend, or cancel any bonus offer at any time.
- Certain games may have restrictions on bonus play — please read the terms of each offer separately.
Before Using a Bonus
Specific Terms for Each Promotion
On the Promotions Page Details are provided there. The terms stated in that section will take precedence over these general terms.
6 Gaming Rules & Fair Play
xx99betAll games on - are audited by independent third-party organizations and RNG (Random Number Generator) certified, meaning every outcome is completely random and unbiased.
- Any attempt to interfere with or manipulate game outcomes is strictly prohibited.
- If a game result is voided due to a technical error, the stake will be refunded.
- Any winnings obtained by exploiting bugs or errors in the game software will be voided.
- The dealer's decision in Live Casino games is final. In the event of a technical issue, the game manager's decision is binding.
- The maximum bet limit is set individually for each game and may not be exceeded.
7 Prohibited Activities
Any of the following activities xx99betThe following are strictly prohibited on -. Violations may result in immediate account suspension and balance forfeiture:
- Creating or operating multiple accounts.
- Opening an account or making payments using another person's details.
- Playing games using bots, automation software, or artificial intelligence.
- Attempting to abuse bonuses or engage in bonus arbitrage.
- Using the platform for money laundering or illegal financial transactions.
- Using any software or method to interfere with game outcomes.
- Attempting to bypass the platform's security systems.
- Manipulating or defrauding other members.
Zero Tolerance Policy
xx99bet maintains a strict zero-tolerance policy against fraud and abuse. Suspicious activity is detected automatically, and legal action may be taken where necessary.
8 Account Suspension & Closure
xx99bet reserves the right to suspend, restrict, or permanently close any account without prior notice in the following situations:
- Violation of any part of these Terms & Conditions.
- Failure to verify identity or age.
- In the case of suspicious or unusual transactions.
- Exploiting technical errors to obtain abnormal winnings.
- Upon the member's own request to close the account.
- Due to legal obligations.
If you wish to close your account, please contact our support team. It is the member's responsibility to withdraw all valid balances before the account is closed.
9 Privacy & Data Protection
xx99bet places the highest importance on protecting users' personal information. To learn more about our data collection, storage, and usage policy, Privacy Policy Read the page.
- Your personal information is never sold to third parties.
- All data is secured with 256-bit SSL encryption.
- Information may be disclosed to relevant authorities when required by legal obligation.
- You may request to update or delete your information at any time.
10 Limitation of Liability
xx99bet is not liable for:
- Any interruption to games or transactions caused by loss of internet connectivity.
- Any losses resulting from unexpected technical issues or server outages.
- Unauthorized access to an account resulting from the user's own negligence.
- Any delays or losses arising from disruptions to third-party services, such as payment gateways.
- Any personal, financial, or family harm resulting from gaming addiction or excessive play.
What to Do in Case of Technical Issues
For any technical issues or transaction-related complaints, please contact our support team within 24 hours. Delayed complaints may be difficult to resolve.
11 Terms & Conditions Amendment Policy
xx99bet reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, we will notify members through the following methods:
- A notification will be sent to your registered email address.
- A popup or banner will be displayed on the platform dashboard.
- The date of changes will be updated on this page.
Continued use of the platform after any changes will be considered acceptance of the new terms. If the updated terms are not acceptable to you, you may close your account.
12 Contact & Dispute Resolution
For any questions or complaints regarding these Terms & Conditions, please contact our support team. We are committed to resolving all disputes through discussion.
- Please notify our support team via live chat first.
- For complex matters, please send a detailed message via email.
- An initial response will be provided within 48 hours of receiving a complaint.
- By using the platform, you agree to accept xx99bet's final decision in any dispute resolution.
Email: [email protected]
Support Hours
Our Bangla-speaking support team is available via live chat 24 hours a day, 7 days a week.